J.LINDEBERG

How do I track my order?

What do I do if I receive the wrong item in my order?

Can I cancel, edit or add anything to my order?

What if my package gets lost or arrives damaged?

What do I do if my item(s) arrives damaged?

Sales & Promotions

Orders

What’s your return policy?

Do you offer exchanges?

How do I return an item

What do I do if I want to issue a claim?

Returns & Exchanges

When will I get my refund?

Refunds

Where do you deliver to?

Do you offer free shipping?

How long does delivery take?

Shipping & Delivery

What should I do if I suspect receiving counterfeit items from an unauthorized seller?

What should I do if there's a defect in a product I purchased from an online retailer?

If you suspect you have received counterfeit items from an unauthorized seller, we recommend reporting the site to appropriate authorities and contacting your bank to discuss your options. We are committed to protecting our brand and ensuring that cu

<p>If you suspect you have received counterfeit items from an unauthorized seller, we recommend reporting the site to appropriate authorities and contacting your bank to discuss your options. We are committed to protecting our brand and ensuring that customers only receive genuine products from authorized partners.</p>

We are sorry to hear about any defects in the product that did not meet our standards. If you purchased the item from an online retailer, the recommended course of action is to contact the store/company where the purchase was made. They will be able

<p>We are sorry to hear about any defects in the product that did not meet our standards. If you purchased the item from an online retailer, the recommended course of action is to contact the store/company where the purchase was made. They will be able to assist you further, and a proof of purchase will be required during your inquiry. Our customer service team is happy to help with any additional inquiries you may have.</p>

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